Please refer to the following Frequently Asked Questions FAQs for help:
You can order up to PKR 25000 on cash on delivery.
Yes, we’re charging PKR 240 for delivering orders under PKR 2,500. Orders above this amount will be delivered for free across Pakistan.
If you haven’t received a confirmation message for your first order, then all of your orders will be processed together. A compiled bill will be sent to you for all the items. Our team will also notify you in case of any exemptions.
It takes 3-5 days for your order to be delivered. This exempts business and public holidays. Please refer to our shipping policy for more details.
Your delivery can get delayed due to items not being in stock or order processing issues. Please refer to our order cancellation policy in the returns/exchange section.
Upon confirmation of your order, you’ll receive the Order ID and tracking number. We use reputed courier services and you can visit our website for tracking your order.
Our delivery man will make two attempts to deliver your parcel. Please ensure to add your in-use cellphone number along with a valid email and address. In case of missing your first delivery, you’ll be contacted again for the second delivery. Missing on the second delivery, we reserve the right to cancel the order.
All you need to do is to visit Upon visiting, you need to select sign up. Enter valid details and your account will be created.
You can choose forget my password option that will redirect you to make a new password. You’ll be sent a verification code on your registered email. Inputting the code will take you to reset your password page.
For editing your account details, please visit “my account” after logging in. There you can choose to edit your details. Make sure to enter valid details to avoid inconvenience later.
In case you’re changing your cellphone number or address, you need to update the information on your account. Since we use cookies to record information, it’s possible that our system still has your old information.
Currently, all prices are displayed in Pakistani Currency PKR.
No. All prices displayed on the website are non-negotiable and final.
Prices are mentioned under every product. Before products are added to your cart, you’ll be shown the prices for each product. Once you go to checkout, you’ll be displayed separate as well as the total price for all the items in your cart.
Please refer to our return and exchange policy or call +92-304-8919-388 Our representative will reach out to you for solving your issue promptly.
Please refer to our Privacy Policy for more information.
Please refer to our Privacy Policy for more information.
Please refer to our Privacy Policy for more information.
Please refer to our Privacy Policy for more information.
Kindly take a screenshot and reach out to our support team. We’ll ensure to take notice and remove bugs promptly.
In case of any issue with our website, we’d suggest bearing with us until the problem is fixed.
Unfortunately, no. We encourage you to order via our website. Our teams will promptly get to any error. In case of technical issues, please refrain from ordering using third-party ways.
Yes, it does. You can open our website on all modern browsers including Chrome, Bing, Safari, Firefox, etc.
You can sign up for our newsletter for getting the latest updates and promo offers.
Unfortunately, this option isn’t available. Once the order is confirmed, you cannot cancel the order.
You won’t get confirmation if the item is out of stock. Such items will be marked out of stock on the website as well.
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